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E-mail :

girlsheaven.info@gmail.com

Girls Heaven offers buyer services. On our page, you can browse a catalog of jewelry that we can help you purchase.

All jewelry is produced in the UK and shipped from the UK, therefore delivery times may be longer.

By placing an order with us, you are making a pre-order, which means the jewelry is not physically in stock with us — we order it individually based on each customer’s request.

• Delivery takes approximately 14 business days, however this may vary depending on order volume, logistics, and other external factors.

• The jewelry is first delivered to us. We carefully inspect it to ensure there are no defects or other issues, and only then do we ship it to customers.

• We are not responsible for delivery delays caused by postal services, logistics companies, or international shipping.

• Shipping fee: €3.70 (regardless of the delivery destination)
• We offer worldwide shipping
• Free shipping on orders over €100

• An order can only be canceled before it has been sent for production/shipping. After that, cancellation may not be possible.

• By placing an order, the customer confirms that they have read and agree to these terms.

• Returns are only possible if the jewelry has a manufacturer’s defect.
• If a defect is identified, we will inform you before shipping. You may then choose to either keep the item or request a refund.
• Refunds are processed within 2–5 business days after the return process has been initiated.
• Returns do not include shipping costs or any additional fees — only the amount paid for the jewelry itself will be refunded.

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